This post is also available in: Nederlands (Dutch)
If you want to register as a customer or professional at the HSP Webshop, or consider doing this, then you provide personal information to us. For example if you complete a profile registration via the HSP Webshop, make a subscription or make a purchase. In addition, a few details are recorded with each visit to our website. Below you will find an overview of the personal data we process (after provision by the visitor / customer):
First and last name
Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
Internet browser and device type
Bank account number
We will treat this information carefully and confidentially. We comply with the requirements of the law, including the Personal Data Protection Act and the Telecommunications Act. The person responsible for data processing is the HSP Webshop.
We do not store your personal data longer than is necessary to realize the purposes for which your data is collected.
Special and / sensitive personal data
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via firstname.lastname@example.org, then we will delete this information.
The HSP Webshop has taken appropriate measures to protect the website and our computer systems and to prevent the misuse of your data. We secure your data through various technical and organizational measures, such as firewalls, secure servers and processor agreements with third parties who host our website.
For what purposes do we process your data?
The HSP Webshop processes your personal data to serve you well and to carry out our work as an HSP platform as efficiently and effectively as possible. Your data will be processed for various purposes, such as offering information, entering into and executing agreements relating to our services, managing the resulting relationships, increasing the quality of our services, increasing the customer base and selling products and services. Your data is also processed for statistical purposes, such as research into the use of the website, so that we are able to increase the user-friendliness of the website.
We also process your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and / or advertising brochure
- You can call or e-mail if necessary to carry out our services
- Inform you about changes to our services and products
- Allow you to create an account
- To deliver goods and services to you
The HSP Webshop also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
Whom do we process data from?
We can process (personal) data of all persons with whom we have contact, who make a subscription or who visit the website of the HSP Webshop and related websites.
Newsletter and commercial e-mails
You can register for our newsletter. We will record your e-mail address for that purpose. We want to send you information that is relevant to you. That is why we collect preferences and behavioral data (eg ‘open and click behavior’) via the newsletter and commercial e-mails. You can unsubscribe from the newsletter and commercial e-mail by using the appropriate button in the e-mail itself.
Visitors to the website
The HSP Webshop can collect statistics, which say something about the use of the website and with which we can improve the website and optimize our services. The following data are stored in the database anonymously:
- Date and time of your visit;
- Pages you view;
- The name of the website where you come from;
- Your IP address;
- Which browser you use;
- Your operating system;
Possibility to inspect and change
You have the right to inspect your personal details that the HSP Webshop has processed. You may request that your personal data be corrected, supplemented, removed or screened if they are factually incorrect, incomplete or irrelevant for the purpose or purposes of the processing or otherwise contrary to a statutory requirement. Processed.
View, modify or delete data
If you want to view or update, correct or delete your personal details, you can do this largely on our website at ‘Privacy tools‘ and / or send a request, with a copy of your ID, to info @hsp-webshop.nl. We will ensure that your request is processed within four weeks. You will receive a written response about this.
Provision of data to third parties
The HSP Webshop does not provide personal data to third parties, and will therefore not be processed for any other purpose. HSP Together your data will not sell to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data.
Reference to third party websites
What are cookies?
A cookie is a small (text) file that is placed on your computer, tablet or smartphone during your visit to our website via your browser. This file stores information that is recognized by the website during a later visit. There are different types of cookies. Session cookies contain information that is used within one browser session and are automatically deleted after the browser is closed. Permanent cookies are used to obtain information between different visits to the website, and remain on the computer after closing the browser. These cookies enable the website to recognize you as a returning customer. With tracking cookies, information is obtained about your visits to multiple pages and websites. With this information you can build up a profile of your online surfing behavior and your interests.
The cookies that the HSP Webshop uses
The HSP Webshop uses various cookies. Below you will find an overview of these cookies, indicating which purposes they are used for and how long the cookies are stored.
The website of the HSP Webshop and related websites may contain buttons that allow you to share information from our website via social media. You can share our information, including via Facebook, Twitter, LinkedIn, Google+ and Pinterest. If you click on the button to share information, a cookie is placed by the social media channel. Through the cookie the company recognizes its own user, making it possible for the user logged in to the social media to share information directly. The HSP Webshop has no influence on this. Consult the privacy statements and cookie statements of the social media parties for more information about what data is collected and how the data is used.
Disable and delete cookies
You have the free choice not to consent to the placing of cookies. You can set this in your internet browser. It differs per browser how you can block these cookies. More information about switching cookies on and off is usually explained in the help function of your browser. If you choose to block these cookies, it is possible that the functionality of the website falls back. More information about the removal of cookies can also be found using the help function of your browser.
Below is a list of cookies that are used on the website of the HSP Webshop. You will find here where the cookies come from, what the purpose is of placing the cookies and how long the cookies are stored.
The HSP Webshop
The HSP Webshop uses a functional cookie on the website. This cookie ensures that no new connection has to be made between your browser and the web server when you open a new page. This way you navigate faster through our site. This is also used to recognize an order on the website of customers when they have made a certain choice. This session cookie makes it possible to take the purchase to the payment page, which can remember the previous activities of the visitor and thus also the order. This cookie will disappear after the visit.
Count per day
The HSP Webshop uses Count per day to measure and analyze the behavior of visitors on the website. Count per day makes it possible to visualize the behavior of visitors on the website, including the number of clicks on a page, the number of visitors per page, number of visitors in a day, a week, a month. Shows the visitor’s country, their browser type and references, so that the visitor ends up on the website of the HSP Webshop. Count per day does not show any IP addresses.